Last Updated 12/07/10
The Active Network, Inc.
and our subsidiaries and affiliates (“Active” or “we”) respect
your preferences concerning the treatment of personal information that we may collect
from your use of the Active products that link to this privacy statement and your
interactions with the following named Active Web sites
target="_blank">ActiveEvents.com,
WingateWeb.com (collectively “Web site”) and its associated products
Conference, Leads, Console, Mobile and Connect but excluding RegOnline. This statement
lets you know how we collect and use your personal information, and how you can
control its use. This policy describes the broadest potential use of personal information
throughout the named Active Web sites and products that link to this policy and
in services that we provide that is consistent with the terms of this statement;
however, we may make far less use of your personal information.
Active has been awarded TRUSTe’s Privacy Seal signifying that this privacy policy
and practices have been reviewed by TRUSTe for compliance with
target="_blank">TRUSTe’s program requirements including transparency, accountability
and choice regarding the collection and use of your personal information. The TRUSTe
program does not cover information that may be collected through downloadable software.
TRUSTe’s mission, as an independent third party, is to accelerate online trust among
consumers and organizations globally through its leading privacy trustmark and innovative
trust solutions. If you have questions or complaints regarding our privacy policy
or practices, please contact us at privacy@active.com. If you are not satisfied
with our response you can contact
target="_blank">TRUSTe here.
Active has created this privacy statement to inform you of the information collection
practices for this Web site, including what type of information is gathered, how
the information is used, and with whom the information is shared. In addition, we
explain how Active provides services for our clients as described in “Customer Information
and Services Data Privacy” below.
Customer Information and Services Data Privacy
Active products include services for our clients where our applications collect
user data from our business partners, suppliers, clients, their customers/partners,
and/or employees to register for events or programs, and request information. Information
may include name, address, phone, email, credit card information and other information
required to complete the registration or an order. All of these services are expressly
provided to the users and data processed on behalf of our clients.
Active will process the data received on behalf of our clients and use it to fulfill
the services requested. Such services include event registration, conference RFID
scanning registration, and event reporting.
When a user is on an application provided by Active and it is privately branded,
please note that the information provided on these applications are governed by
the third parties’ privacy statement. We encourage you to review the policies of
these third parties. The third party’s privacy statement will be linked from our
application. To correct, edit or delete information provided through a branded application
you must contact the third party. Active operates globally and has hosting centers
that may store and process your data in various locations in the United States.
Please be assured that Active takes reasonable precautions to protect personal data
in these centers and in other locations in the United States from loss, misuse and
unauthorized access, disclosure, alteration, and destruction.
Personally Identifiable Information That We Collect at our Web site
In general, you can visit our Web site without identifying yourself or revealing
any personally identifiable information. There are times, however, that you may
choose to give us personally identifiable information, such as your name, address,
phone number, e-mail address and other information about yourself. For example,
if you would like to receive information about Active, our products, or to schedule
a demo of one of our products, you will need to provide us with your name, address,
phone, email and fax number.
We allow users to provide us with testimonials. In all cases where personal information
is posted to any site, we receive permission to post such information. If you sign
up for our e-mail updates, you will need to provide us with your e-mail address
when applicable. If you choose to unsubscribe from promotional emails, please click
unsubscribe in any promotional email message. We also provide you with the opportunity
to e-mail us questions or comments about this Web site and our Company at
privacy@active.com.
Our Use of Your Personally Identifiable Information
We only use the personally identifiable information which is provided by you through
our Web sites to help us improve our services to you, to provide you with the information
you have requested, to respond to your questions, and for other internal purposes.
Third Party Access to Your Personally Identifiable Information
Active will not sell, rent, or lease your personally identifiable information to
third parties unless we have your permission or as described in this privacy policy
(see “Business Transitions”). We will only share the personally identifiable information
you provide online with other Active entities and/or business partners who are acting
on our behalf as service providers (such as marketing partners) for the uses described
in this Privacy Statement. Our service providers are prohibited from using your
personally identifiable information for their own promotional purposes.
We reserve the right to disclose your personally identifiable information as required
by law and when we believe that disclosure is necessary to protect our rights and/or
to comply with a judicial proceeding, court order, or legal process served on our
Web sites. All Active entities and/or business partners having access to your personally
identifiable information are subject to this privacy statement with respect to the
use of your personally identifiable information.
Business Transitions
In the event Active goes through a business transition, such as a merger, acquisition
by another company, or sale of all or a portion of its assets, your personally identifiable
information will likely be among the assets transferred. You will be notified via
email or prominent notice on our Web site for 30 days of any such change in ownership
or control of your personal information.
Security
The security of your personal information is important to us. When you enter sensitive
information (such as credit card number) on our registration or order forms, we
encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personally identifiable
information submitted to us, both during transmission and once we receive it. No
method of transmission over the Internet, or method of electronic storage, is 100%
secure, however. Therefore, while we strive to use commercially acceptable means
to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can email us at
Access
We will respond in a timely manner to your requests to correct inaccuracies in your
personal information. To correct inaccuracies or to delete the personal information
Active has collected from you send us an e-mail at
sales@wingateweb.com with “Remove” in the subject line. We will respond
to your request within 30 days.
To correct, edit or delete information provided through a branded application you
must contact the third party. Please see “Customer Information and Services Data
Privacy” above.
Technologies on the site
As is true of most Web sites, we gather certain information automatically and store
it in log files. This information includes internet protocol (IP) addresses, browser
type, internet service provider (ISP), referring/exit pages, operating system, date/time
stamp, and clickstream data. We use this information, which does not identify individual
users, to analyze trends, to administer the site, to track users’ movements around
the site and to gather demographic information about our user base as a whole.
We do not link this automatically-collected data to personally identifiable information.
We use a third-party tracking service that uses tracking technologies to track non-personally
identifiable information about visitors to our site in the aggregate in order capture
usage and volume statistics. We use this information to improve our Web site.
A cookie is a small text file that is stored on a user’s computer for record-keeping
purposes. We use cookies on this site. We do not link the information we store in
cookies to your personally identifiable information you submit while on our site.
Some of our business partners (such as a tracking utility company) use cookies and
Web beacons on our sites. We have no access or control of these third party tracking
utilities.
Links to Other Web Sites
From time to time, our Web sites may contain links to other Web sites. If you use
these links, you will leave our Web sites. The privacy policies of such other Web
sites govern the information collection and dissemination practices occurring on
such Web sites. We encourage you to review the policies of these third party sites.
Questions Concerning Web Site Privacy
Questions regarding this Privacy Statement should be directed to Active at
privacy@active.com.
Changes in our Web Site Privacy Disclosures
If we decide to change our privacy statement, we will post those changes to this
privacy statement, the home page, and other places we deem appropriate so that you
are aware of what information we collect, how we use it, and under what circumstances,
if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review
it frequently. If we make material changes to this policy, we will notify you by
means of a notice on our home page.
The Active Network, Inc.
10182 Telesis Court
San Diego, CA 92121
Attn: ActiveEvents/Privacy Officer
